May I ask my passport surname put in front of given name but the JR pass name is given name first then surename. My passport surname and given name don't have any punctuation to make different. So it seem like different sequence between my passport and JR pass, so is that will be problem to change ticket?
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Surname problem
Pigletmoney
about 7 years ago
1 response
Daniel-san
18835 posts
6815 likes
about 7 years ago
Hi there,
I can't help you directly with this on the forum with this. I would like to ask you to contact us via [email protected] with the details of your name and order. Our team will them be able to establish if there's anything that needs to be done.
Kind regards,
Daniel
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