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Exchange order envelope

Sairazila
Sairazila
almost 12 years ago
1 response

I have just recived my exchange order for the JR-Pass.
But I am not sure what to do now;
Should I open the envelope to fill something in?
Or must the envelope remain sealed until the exchange?
Please tell me so I dont make a mistake!

avatar
mari
1950 posts
almost 12 years ago
Expert

Hi there,

We package your rail passes to ensure they arrive in pristine condition, however you're fine to open the envelope and take a look! Please make sure you bring all the contents with you to Japan to present to the JR ticket office when you activate your Rail Pass.

Hope this helps!


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