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will I get the package in Munich before Friday?

fran.candal
fran.candal
about 3 years ago
1 response

Hi,
I bought the jrpass today and I flight on Friday to Japan.
1- do you think it will arrive on Munich on time?
2- what can I do if not?
3- I wont be at home to receive the fedex delivery, but I will a note in my door, is that enough?

Thanks in advance

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Daniel-san
12232 posts
about 3 years ago
Expert button 2

Hello there,

1.) Yes, it will ship out tomorrow and be delivered the day after. So no worries at all.

2.) We could ship one to Japan.

3.) The package requires signature upon arrival, however it often deposited in your mailbox when nobody is home.

Hope this helps,
Daniel

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ayako
19 posts
about 3 years ago

Hi Fran.Candal,

This is Aya from customer support.

Our courier FedEx requires a signature. If you are not available to sign it, I would recommend contacting your local FedEx and rearrange the delivery or give them your authorization to leave your envelope in a safe place.

It is depending on your local FedEx but sometimes they do not leave packages without signature. I would recommend you to speak with your local FedEx and check or, I would recommend to send your pass to your workplace or family home where someone can sign it for you.

I hope this helps!

Aya


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