questions & answers: general japan travel

receipt and delivery

Receipt and delivery


I made a booking last weekend for 3 jr passes.
Unfortunately I did not print the receipt and have not received anyour confirmation email or message. By when will I get the passes today is the fourth day and if it's possible please give me the tracking number for the FedEx parcel.



Hi there,

Please contact our support team via with the e-mail address you used to place the order and we will be happy to track down the order.

Kind regards,

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