questions & answers: general japan travel

order pass confirmation and delivery

Order pass confirmation and delivery

Good afternoon,

Yesterday I bought 2 jrpasses but I didn´t received any e-mail about my purchase. Also I wondering if the passes will be in UK (Oxford) before the next Thursday (our flight is on Friday) because by mistake I didn´t order the express delivery service. Could I fix it?.

Thank you very much


Good evening,

Orders are dispatched during business days. You will receive a confirmation e-mail tomorrow, including the tracking number. Shipping inside the UK is generally overnight and the should receive the order or Tuesday.

Please contact us by e-mail via if you have any questions regarding your order.

Hope this helps,

Expert button 2

Order your Japan Rail Pass Online

Starting from $255.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.