questions & answers: general japan travel

mistakenly used suica

Mistakenly used suica

I have bought a ticket but i have used the suica(forgetting the ticket)
Can i have my suica record cleared so that i dont have to pay twice and gave the ticket to the person in charged when i reached my destination?
Thank you


Hi there,

You will have to talk to the JR Staff for sure to unblock your Suica as it will be blocked if you did not use it to leave the station. You will however have to pay the fare, as there is no way to check whether you or someone else used it.

Expert button 2

Order your Japan Rail Pass Online

Starting from $257.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.