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Delivery speeds to USA

cguan17
cguan17
over 5 years ago
1 response

I ordered a pass today, and I need it in two days? What if it doesn't arrive on time?

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mari
1951 posts
over 5 years ago
Expert button 2

Hi there,

While we cannot guarantee delivery speeds once orders have left our offices, our delivery partner Fedex does have an excellent service to the US and is usually extremely efficient. You should expect to receive your rail pass during Thursday morning.

Please note that Fedex will require a signature on delivery so please ensure someone is available to receive your pass.

If your pass does not arrive in time for your departure, please contact support@jrpass.com where we will be able to offer you several options including refunding your order or re-routing it to your next destination.

I hope this helps!


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