I was charged twice for one pass. How can I get the second charge taken off? I already emailed the support department at around 5pm Saturday Tokyo time. How long should it take them to reply? I am a US user getting a pass for vacation in Tokyo.
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Charged Twice
reinamaile
about 7 years ago
1 response
Daniel-san
18835 posts
6814 likes
about 7 years ago
Hi there,
I'm sorry to hear that you've been charged twice.
Please note that we can not answer order related questions on the forum.
Our sales office is closed during the weekend and you will receive a reply tomorrow.
Kind regards,
Daniel
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