Confirmation emailI booked the JR Pass an hour ago, and was supposed to get the confirmation mail in few minutes as the post says. The mail hasn't arrived yet, is this normal? |
lyderx
|
|
Hi there! Sometimes confirmation emails can be filtered by your email software, so it's always worth checking your spam folder. If you placed your order and would like to check your status please email support@jrpass.com with your order number, or the email address you used to place your order. Hope this helps! |
mari
|
|
Ｔhank you, Mari, my life saver! |
lyderx
|
|
|
|
Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.
find answers!
Learn from over 2378 questions about the Japan Rail Pass, or ask our Japan Rail travel experts!
filter questions
essentials
