Japan Rail Pass Questions: return of jr pass

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return of jr pass

Unfortunately, I will no longer be able to use my JR Pass; however, I still have the exchange order and have not yet activated the pass. I am living in the United States. How can I get a refund for my pass (I understand that there will be a 10% deduction)?

megumivoight

10 mesi ago

1613 views

1 post

Hi Megumi,

Please contact our customer service team at support@jrpass.com quoting your jrpass.com order number and they will be happy to give you instructions on our returns process.

Hope this helps!

0 useful!

mari

10 mesi ago

462 likes

1933 posts

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