questions & answers: using the japan rail pass

where to exchange for passes if ticket office is closed?

Where to exchange for passes if ticket office is closed?


I am travelling to Hokkaido on Sunday 16 Oct and will arrive at the New Chitose Airport at approximately 2030. I understand that the JR ticketing office closes at 1900 so where else can I exchange for my JR Hokkaido pass? I need to travel to my accommodation in Sapporo and need the pass to do that.

Appreciate some advice/alternatives.

Thank you :)


Hi there,

I am afraid that there will be no option expect for purchasing normal tickets for travel to Sapporo. Don't worry too much about this, as travel to Sapporo is not expensive.

Hope this helps,


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