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The first of my last names is missing

fabpsilva
fabpsilva
over 8 years ago
2 responses

Hi,

I have just received the exchange orders for 14 day JRPasses I ordered.

However, I just realised that I have given you only my first and second last name (which is what I've been using since I moved to the UK ten years ago). However my passport includes another last name which does not appear on the exchange order. It is listed as a last name and not a middle name.

Do you think this will be a problem?

Thanks in advance

avatar
Daniel-san
18832 posts
over 8 years ago
Expert

Hi there,

It is hard to say for sure without knowing the details.

Please contact us via [email protected] with your order number and name in password. We can then check it for you.

Hope this helps,
Daniel

fabpsilva
fabpsilva
2 posts
over 8 years ago

Thank you Daniel. I have.

F


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