questions & answers: using the japan rail pass

the first of my last names is missing

The first of my last names is missing

Hi,

I have just received the exchange orders for 14 day JRPasses I ordered.

However, I just realised that I have given you only my first and second last name (which is what I've been using since I moved to the UK ten years ago). However my passport includes another last name which does not appear on the exchange order. It is listed as a last name and not a middle name.

Do you think this will be a problem?

Thanks in advance

fabpsilva
fabpsilva

Hi there,

It is hard to say for sure without knowing the details.

Please contact us via support@jrpass.com with your order number and name in password. We can then check it for you.

Hope this helps,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Thank you Daniel. I have.

F

fabpsilva
fabpsilva

Order your Japan Rail Pass Online

Starting from $254.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.