questions & answers: using the japan rail pass

refunds

Refunds

We are unable to make our trip due to health reasons so how do we go about getting a refund on all 4 of our passes?

gregwilmes
gregwilmes

Hi there,

Please contact us at support@jrpass.com with your order# and we will start the refund process.

Thank you!
Daniel

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Daniel-san
Expert_button_2

Thank you, Daniel

gregwilmes
gregwilmes

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