questions & answers: using the japan rail pass

refund

Refund

We purchased 2 JR 7days pass via internet but was only able to use them from Narita airport to Ikebukuro and from Tokyo to Nagoya. Is there a way we can refund?

cespiritu
cespiritu

Hi there,

Unfortunately no refund is possible once you have used the JR Pass.

A refund can only be issued for JR vouchers not used.

Please contact us at support@jrpass.com, if you wish to make use of such as refund.

Hope this helps,
Daniel

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Daniel-san
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