questions & answers: using the japan rail pass

railcard voucher & exchange

Railcard Voucher & Exchange


I am currently travelling through Cambodia and Vietnam. The destination after that will be Japan and I'm going to buy the railcard. The issue i have is that I'm travelling and do not have a fixed address for more than a few days. I am aware that i can get sent a voucher for exchange once i enter Japan. Is the voucher sent by email or by post?

Thanks in Advance,



Hi there,

We can ship the railpass voucher to most places, do keep in mind that we require to ship the voucher to you physically and it is not possible to do so by e-mail.

Please have a look at our shipping page for delivery times and shipping fees.

We could also ship the JR Pass to your accommodation in Japan, given that the order is places outside of Japan.

Hope this helps,


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