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No email confirmation for a long time!

Aldaias
Aldaias
almost 9 years ago
2 responses

Hi there

I am just very concerned as I paid for my JR Pass, got my order number but no confirmation email. Its been nearly 12 hours. I just want to be sure i got my tracking number from Fedax and i will be receiving it by next week tops.

avatar
Daniel-san
18835 posts
almost 9 years ago
Expert

Hi there,

You should have received it by now. Please contact us via [email protected] if you have not already.

Don't forget to include the order number.

Thank you!
Daniel

Aldaias
Aldaias
2 posts
almost 9 years ago

Thank you so much. Silly me to have sent you a wrong email address :(.

I panicked over my own stupidity for too long!


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