Hi there
I am just very concerned as I paid for my JR Pass, got my order number but no confirmation email. Its been nearly 12 hours. I just want to be sure i got my tracking number from Fedax and i will be receiving it by next week tops.
Hi there
I am just very concerned as I paid for my JR Pass, got my order number but no confirmation email. Its been nearly 12 hours. I just want to be sure i got my tracking number from Fedax and i will be receiving it by next week tops.
Hi there,
You should have received it by now. Please contact us via [email protected] if you have not already.
Don't forget to include the order number.
Thank you!
Daniel
Thank you so much. Silly me to have sent you a wrong email address :(.
I panicked over my own stupidity for too long!
Learn from over 17337 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask QuestionGet inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes