questions & answers: using the japan rail pass

miss

Miss

I bought on line a pass, I have the charge in my bank account, but the system says it was denied, what should I do?

tania
tania

Hi there,

Please contact our support team via support@jrpass.com, with the e-mail you used to order and if possible the order#.

We will make sure that the order is completed successfully.

Thank you!
Daniel

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Daniel-san
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Starting from $282.00 for 7 days of unlimited Japan Rail travel

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