questions & answers: using the japan rail pass

last name is first on my voucher.

Last name is first on my voucher.

Suppose my name is John Adam Smith and that my passport shows my name as the following:

 JOHN ADAM SMITH

My JR Pass voucher has arrived in the mail, and it shows my name as the following:

 Mr SMITH JOHN ADAM

Is this a problem? If so, what is the quickest and easiest way to correct it before leaving for Japan, assuming no JR Pass retailer is local? Thank you.

Howitzer21
Howitzer21

Hi there,

If you ordered via www.jrpass.com, please contact our support team via support@jrpass.com and we will help you resolve this problem.

If you have purchased the JR Pass elsewhere, please contact your point of sale directly.

Hope this helps,
Daniel

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Daniel-san
Expert_button_2

Thanks, Daniel-san!

Howitzer21
Howitzer21

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