questions & answers: using the japan rail pass

jr ticket

Jr ticket

Hi Daniel
I received my Jr pass last Thursday date of issue on the ticket is march 5 2016, but my flight is on July 3 2016 to Tokyo
In the remark section it says that we have to exchange this order to Japan rail pass within 3 months of the date of issue
So I need to return this ticket and really order ?
Will they refund me?


Hi there,

If you purchased the JR Pass via, please send us an e-mail via and we will help you find the best option.

Otherwise it would be best to contact your JR Pass re-seller and ask for the pass to be re-issued for a later date.

Thank you!


Order your Japan Rail Pass Online

Starting from $279.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.