questions & answers: using the japan rail pass

jr pass exchange

Jr pass exchange

I bought JR pass and will exchange at Narita next week. But I just reliaze that my last name spelt wrong. It suppose "Wijakkanawut" but in my jr pass "Wijjakanawut" is it any problem when I do my exchange?
Thanks

aiitoon
aiitoon

Hi there,

The name in your exchange order should match your name in your passport.

Please contact us via support@jppass.com and we will help you resolve this issue.

Thank you!
Daniel

PS: Don't forget to mention your order#

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Daniel-san
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