questions & answers: using the japan rail pass

i need a pass but i am travelling through mexico and can't receive post

I need a pass but I am travelling through Mexico and can't receive post

Hello I want to buy a 7day JR pass as I am arriving in Tokyo 'Narita on Wednesday 15 Jan (in one week). Unfortunately I am not currently in my home in the UK, I am travelling through Mexico this week so I do not know how I can receive my voucher. Is an email confirmation ok? I do not want to spend the money if my ticket is invalid!

Thanks
Deepika

Speedydeeps
Speedydeeps

Hi Deepika,

That's no problem! We can ship your pass to your accommodation in Japan, given that you place the order outside of Japan. Note that a physical voucher is required in order to activate the JR Pass and an e-mail confirmation alone is not enough.

Please contact us directly at support@jrpass.com and we can set it up for you.

Hope to hear from you!
Daniel

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Daniel-san
Expert_button_2

Many thanks Daniel. I will buy my pass online today. Slight problem is that my first hotel is in Kyoto and I fly into Tokyo Narita so will actually need my pass for that first train journey! Is there somewhere I could pick it up at Narita airport instead?
Best wishes

Speedydeeps
Speedydeeps

Hi again!

Unfortunately there's no pick up point at Narita Airport and we require an address to ship the pass to. I think that we could also get your pass to you in time in Mexico, given that we dispatch it today or tomorrow.

Or it may be saver to look for a local re-seller and pick up your pass there.

Hope this helps!
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

PS: IF you do wish us to ship it to Mexico, please contact us with the address to verify actual shipping times.

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Ok could you send it to the address in Kyoto and I will just pay for my first train to Kyoto. I'm worried it will not reach me in time in Mexico as I fly from here on Monday (3 days).
I will sort out to pay now.

Speedydeeps
Speedydeeps

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