questions & answers: using the japan rail pass

do i have to be physically at an exchange office?

Do I have to be physically at an exchange office?

I wonder if I have to at an exchange office to receive a rail pass.

is it possible for my wife to take my passport and exchange pass to an exchange office to get a rail pass? or do i have to go there to sign or something?

help, please!

Thanks
Big H

h166
h166

Hi there,

The JR Pass is a personal item and the JR Staff will have to check the Visa and identity of the person who wishes to use the JR Pass. This means that every user has to be there when exchanging the JR Pass.

Hope this helps,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

wax on wax off, Daniel-san

Thanks for your answer!

Big H

h166
h166

Hello
Update on this topic.

I just came back from Japan and yes I used Japan Rail Pass.

I exchanged my pass at Narita Airport Terminal 1 and I asked if my wife had to be at the exchange office.
According to the JR staff, a person does not need to be physically at the exchange office.

As long as a represent has her passport (with proofs) and JR Pass exchange ticket (forgot an official name), a represent can receive JR pass for somebody else.

So my wife and two little children waited upstair near airport bus stop and I just went downstair to the JR office to exchange the passes for myself, my wife and kids. It made it so easier especially with so many lagguages and small kids.

Big H

h166
h166

Hi Big H,

That's good news! Thank you for posting this.

Will certainly be useful for other travelers as well!

Hope you have a great time in Japan!
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

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