I am in Yokohama at the Intercontinental. I have three rail pass exchange orders I got from your company. My sons are flying into Narita on Friday (tomorrow) - about 8 pm.
I would like to leave here Friday around lunchtime; I need to exchange my order for a pass tomorrow to have 7 days (end next Thursday when we leave) and use it to get to Tokyo and airport.
Can I exchange my son's passes - get their rail passes prior to them arriving in Japan?
Where should I go to get my rail pass from here? I have a suitcase and computer bag - Can you tell me how to get to Conrad Hilton from here to drop off my bag, then how to get to airport to pick up my sons before their arrival?
We will go back to Hilton - then to Kyoto on Sunday. What is easiest way from Hilton? I read the Shinagawa station is smaller and easier?
Thank you so much for your help!
Anne