questions & answers: using the japan rail pass

compassionate extension

Compassionate extension

We purchased 2 midori JR passes but had to cancel our trip because of the sudden death of my wife's father. We probably can't use our passes within the valid time. Is it possible to get an extension for compassionate reasons as some airlines do?

Cellini
Cellini

Hi there,

There are no provisions in the JR Pass regulations that allow for extensions under any circumstances. However, please contact us via support@jrpass.com if you ordered your JR Pass through JR Pass.com and we will see what options are available.

Kind regards,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Order your Japan Rail Pass Online

Starting from $282.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.