questions & answers: using the japan rail pass

change from 14 to 21 day pass

Change from 14 to 21 day pass

I purchased a 14 day pass which I will start to use in May and have decided to stay longer can I upgrade from the 14 day to a 21 day pass?

ookomi
ookomi

Hi there,

Once a Japan Rail Pass exchange order has been issued it cannot be extended, so you will have to return and refund your 14 day rail pass and repurchase a 21 day rail pass. If you are a jrpass.com customer, please contact support@jrpass.com with your order reference number and they will be able to help your further.

Hope this helps!

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mari
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