Desr Sir, Madam,
I will not be able to get to the train station before departing time to cancel my reserved seats. Is there a telephone available or can I cancel them online?
Many thanks
Manuel
Desr Sir, Madam,
I will not be able to get to the train station before departing time to cancel my reserved seats. Is there a telephone available or can I cancel them online?
Many thanks
Manuel
Hi Manuel,
Its not possible to cancel reservations online.
Did you reserve a ticket using the JR Pass? In that case you don't have to do anything.
In case you purchased a rail ticket, I recommend going to a JR station ASAP to get a refund before the train departs, otherwise no refund can be given.
Thank you,
Daniel
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