questions & answers: using the japan rail pass

can i exchange unused and valid 7 day pass for 14 day pass?

Can I exchange unused and valid 7 day pass for 14 day pass?

Hi.
Having revised our itinerary it seems we might benefit from the 14 day day pass rather than a 7 day pass which I have just purchased.
Is it possible to cancel the 7 day, and get a refund so I can purchase a 14 day pass?
Purchase number available... don't want to put it up here though!

fiddlecase
fiddlecase

Hi there,

It is possible to return your 7 day JR Pass and buy a new 14 day JR Pass. Please contact us as support@jrpass.com with your wishes and we will do our best to accommodate them. Please note that a processing fee applies to every returned JR Pass.

An other option is to buy a 2nd 7 day JR Pass.

I hope this helps,
Daniel

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Daniel-san
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