questions & answers: using the japan rail pass

buying shinkansen tickets from online from singapore

Buying shinkansen tickets from online from Singapore

こんにちわ!私はシンガポールからの ジェニ一 です御座います。

My son and I will be arriving Narita on Feb 8th morning. We will go to Tokyo Station to meet
a friend n travel together to Shinhakodate then to our hotel in Noboribetsu. I would be buying 2 7-day JNR railpasses online and one regular shinkansen ticket for my friend.
I have some questions.

1) Am I able to buy on line 2 7-day green car JNR Rail passes and one regular green car
shinkansen ticket online?

2) After that do I need to reserve the three seats immediately?

3) I believe the green car rail passes are $516 x 2

 The green car ticket is 30,060 ¥.

どうも ありがとう ございます。
Your reply を 楽しみにしております。

ジェニ- より

Jenny Quek
Jenny Quek

Hi there.

1.) Generally, it is not possible to buy tickets outside of Japan. Some companies offer this service but charge a lot of extra fees.

2.) If you buy a reserved ticket, then it will have a seat number on it. It sounds kinda simple, I hope that I am understanding your question correctly.

3.) The price can change a little depending on the Yen exchange rate. The latest rates can be found here.

Hope this helps,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Thank you Daniel San for your very prompt response.

My scenario is below

· 1 Green car Shinkansen ticket from Tokyo to Shin-Hakodate will be purchased in Japan
· 2 Green car JNR Rail passes will be purchased online in Singapore

Questions:

1) How do I reserve these 3 to be seated together?

2) If I arrive in Narita at 8am in the morning, will I be able to collect my JNR passes ?

3) Will it take too much time to exchange for Tokyo-Shin Hakodata Shinkansen tickets?

Thank you very much
Jenny

Jenny Quek
Jenny Quek

Hi there
I cannot find where I may change my password .
Please let me know.
Thank you
Jenny

Jenny Quek
Jenny Quek

Hi Jenny,

1.) Just ask the ticket office staff when you make the reservations. They will be more than happy to help you.

2.) You can exchange the JR Pass at this hour.

3.) It depends, sometimes there is no queue at all and sometimes you may have to wait 15-20 minutes if there are a lot of people who want to book or collect tickets.

Hope this helps,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Thank you Daniel

1) I know I can ask the staff but do you think the chances
will be good for three seats to be together when
requested on the day itself?

2) As well how do I change my password for
this account?

3) If I book a standard JNR pass but decide to
change it to a green car pass upon arrival, is it
possible?

Thank you
Jenny

Jenny Quek
Jenny Quek

Hi Jenny,

1.) Yes, you don't have to worry about seating on normal days, trains rarely sell out. Only on holidays like new year and golden week should you reserve seats 2-4 days in advance.

2.) This is currently not possible, however you can reset your password by trying to login to the forum. It will then give you an option to reset the password.

3.) No, it is not possible. You can buy normal Green Tickets and the JR Pass would still cover the basic fare but this is really not worth it. Either go Green from the start or not at all :)

Hope this helps,
Daniel

PS: Sorry for the delay in reply, had to confirm how the password works. I can set one manually if you like. In that case please send me a mail via daniel [at] jrpass.com

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Thank you Daniel for your patient explanation.

I totally understand what is required now.

I do not see the option to change password so I will send you my password
via separate email.

Appreciate it very much.

Jenny

Jenny Quek
Jenny Quek

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