questions & answers: using the japan rail pass

buying jr pass at haneda, without pre-ordered voucher?

Buying JR Pass at Haneda, without pre-ordered voucher?

I have read somewhere that sometime during 2016, it shall become possible to buy a JR Rail Pass for foreigners at some airports, like Haneda. Apparently this was supposted to start on a try-out basis during 2016. It is now September and I can still not find any information if is not possible to actually buy a JR Rail Pass directly at arrival (I do not mean by exchanging an already bought voucher from abroad) Does anybody know if it has become possible yet?? And if so where I can find information about it. I will visit Japan at the beginning of November this year and want to buy a JR Rail Card, and it would be convenient if I don't first need to order it from abroad.

KarinG
KarinG

Hi there,

It is not possible to buy a JR Pass directly in Japan at this point. Nor is there any official information when/if this may be the case.

I recommend placing an order online here, we can ship to your accommodation in Japan.

Hope this helps,
Daniel

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Daniel-san
Expert_button_2

Thank you for your helpful information Daniel.
So I will order the JR Rail pass before I travel to Japan, no problem.
How does it work? I place an order on-line here, and then you send me an exchange order to validate once I get to Tokyo? Do I pay when I order the Rail pass on-line or do I pay first when I get to Japan and exchange it for the real pass?
You mention you can ship the voucher to me in Germany, so that isn't just a paper (an exchange order) I can print out myself, once it has been confirmed?? Sorry for all my questions, but I hope you have the patient to help me answering them. Domo arigato gozaimasu!
Karin

KarinG
KarinG

Hi Karin,

The JR Pass order process looks like this.
1.) Place an order online.
2.) We will send you an exchange order via FedEx.
3.) You exchange this in Japan for the actual train tickets.

We have to ship the voucher to you, this is a regulation by JR, so its not possible to print it yourself.

Hope this helps,
Daniel

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Daniel-san
Expert_button_2

Arigato gozaimashita, Daniel.

Ok, I will do the order through your web site,soon. I assume I do the payment when I order the pass, which is fine, but I really don't understand why you have to ship the voucher??A receipt of the purchase and the order number should be enough when going to JR in Tokyo for the exchange.... Japanese bureaucracy :(

I'm not travelling to Japan until Nov 1st. Is it enough to order it about 2 weeks before departure - to Germany?

Thanks again for your help Daniel :)
Karin

KarinG
KarinG

Hi Karin,

Shipping to Germany is generally 1-2 days after placing your order, so there's plenty of time.

Its indeed an old system, I can't change it myself, just advise you how to best go about it.

All the best,
Daniel

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

Hi Daniel,

Wow, that is quick delivery - good news :)

Thanks for all your help Daniel, it has been much appreciated!

Oyasuminasai!

Best regards,
Karin

KarinG
KarinG

Hi Karin,

Oyasumi!

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
Expert_button_2

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