questions & answers: using the japan rail pass

bought tickets too early !!

Bought tickets too early !!

Hi,
I will be going to Japan on 6/20 to Tokyo, Hokkaido, Fukuoka and coming back to Tokyo.
I bought tickets(exchange order) from this site dated on 2/29 and it said that i have to exchange for Japan rail Pass within 3 months from date the Order was issued. My exchange order will be expired within 10 days.
I live in Hawaii and there aren't anywhere I can exchange the order. What should I do? Do I return and get new one?
I really need your help.

Please advise,

Thank you very much for your help.

Akimi

akimi00
akimi00

Hi Akimi,

Yes, the best option here would be the return your current XO and order a new JR Pass.

Please contact us at support@jrpass.com to get the process started (don't forget to include your order number).

Thank you,
Daniel

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Daniel-san
Expert_button_2

Hi, Daniel San,

Thank you for your help.
I will contact.

Akimi

akimi00
akimi00

Order your Japan Rail Pass Online

Starting from $282.00 for 7 days of unlimited Japan Rail travel

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