questions & answers: using the japan rail pass

backup jr pass/return policy tactics

Backup JR pass/return policy tactics

Hello all,

Im planning a big trip in September in which I fly in and out of Tokyo (7 weeks apart). Ive currently got a 4 week travel plan within Japan but after that is likely going to be a mystery to me until that time comes. I might fly out to another nearby country, or choose to stay within Japan.

So to get to the point I know I'll need 4 weeks of JR pass but theoretically could need up to 7. From the T&Cs I see I can send of postal return of an exchange pass for an 85% refund (i think) or exchange a JR pass in person in Japan for a 90% refund (as long as I do it before the start date)

Is this correct? Is it that simple? Seems like a brilliant solution to my problem.

Thanks for any info :)


Hi there,

Yes, you can get a refund for the JR Pass. Either in Japan and get a 90% refund or return is by post and we will refund 85% of the full price. You can return an unused JR Pass up to one year after purchase.

Hope this helps!


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