questions & answers: using the japan rail pass

arriving after exchange office is closed in haneda

Arriving after Exchange Office is closed in Haneda


Our flight arrives Haneda International at 19:40, which is after the Exchange Office there is closed at 18:30. The JR East website says that, "At other times, you can redeem your Exchange Orders for JR EAST PASSES and JAPAN RAIL PASSES as well as purchase JR EAST PASSES at nearby JR Ticket Offices (Midori-no-Madoguchi) located at JR stations." Is there one within walking distance? If not, which ticket office would be closest and how best do we get there?

Thank you so much for your help!


Hi Lilia,

Here is a list with all JR exchange stations:

However, I don't think that you'll be on time to exchange the JR Pass on your day of arrival. Tokyo station is the closest to Haneda and open to 20:30. Which does not leave a lot of time to make the trip.

Instead I would travel into Tokyo and exchange the JR Pass the following morning.

Hope this helps,


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