questions & answers: using the japan rail pass

about jp pass delivery

About JP Pass Delivery


I have ordered and paid 2 JRPasses from China on 13. NOv 2013.
I am flying to Japan on 17th . Nov, Morning.
Now I am worried if the Pass will not get delivered before my departure.
Is there any other way to get change for the real Passes at the airport after arrival?
Can the Emailed confirmation letter be valid proof  to show  at the JRPass office in the airport?

Thank you very much



Hi Gary,

The physical voucher is required in order to activate your JR Pass.

Please contact us directly at with your order number and we will do our best to get the pass to you.
For instance we could ship the pass to your accommodation in Japan.



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