questions & answers: itinerary check

exchange order envelope

Exchange order envelope

I have just recived my exchange order for the JR-Pass.
But I am not sure what to do now;
Should I open the envelope to fill something in?
Or must the envelope remain sealed until the exchange?
Please tell me so I dont make a mistake!

Sairazila
Sairazila

Hi there,

We package your rail passes to ensure they arrive in pristine condition, however you're fine to open the envelope and take a look! Please make sure you bring all the contents with you to Japan to present to the JR ticket office when you activate your Rail Pass.

Hope this helps!

Af705d2483ca769d2753af956a5d149b?s=50&d=mm
mari
Expert_button_2

Order your Japan Rail Pass Online

Starting from $282.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.