Order Your JRPass
Back to General Japan Travel

Order not arriving in time!

M5Vaca
M5Vaca
about 1 month ago
2 responses

We placed our order for our tickets and were scheduled to receive them today. 3/26/24. Something has happened to our order and it I now late and stuck in a different part of the country. We leave for Tokyo on 3/28...what do we do? We purchased 4 tickets. Please help.

Alexis
Alexis
551 posts
29 days ago
Expert

Hi there,

Please contact [email protected] for support on any issues relating to your order.

Kind regards,

Alexis


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $333.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 17475 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes